Shipping Policy
At Encanto Café Store, we are committed to delivering your orders quickly, securely, and with full transparency. Below you will find our shipping policy, including rates, free shipping thresholds, and estimated delivery times across Canada.
Flat-Rate Shipping by Province
British Columbia (BC) & Alberta (AB):
Flat rate: $8 CAD
Free shipping on orders over $50 CAD
Other provinces and territories:
Flat rate based on region
Free shipping thresholds:
Ontario & Quebec: $50CAD
Atlantic Provinces (NB, NS, PE, NL): $50 CAD
Saskatchewan & Manitoba: $50 CAD
Territories (YT, NT, NU): $70 CAD
Estimated Delivery Times
Metro Vancouver & Rest of BC: 2–4 business days
Alberta (AB): 3–5 business days
Saskatchewan (SK) & Manitoba (MB): 4–6 business days
Ontario (ON) & Quebec (QC): 5–7 business days
Atlantic Provinces (NB, NS, PE, NL): 7–8 business days
Territories (YT, NT, NU): 7–10 business days
Please note: These are estimated times and may vary due to weather, courier delays, holidays, or other circumstances beyond our control.
Additional Notes
Deliveries to P.O. boxes or remote areas may require extra delivery time.
If a package is returned due to an incorrect address or being unclaimed, we will contact you to arrange a new shipment. Additional costs may apply.
Deliveries to P.O. boxes or remote areas may require extra delivery time.
If a package is returned due to an incorrect address or being unclaimed, we will contact you to arrange a new shipment. Additional costs may apply.
Our Commitment
Every Encanto Café Store package is prepared with care and dedication. If you have any questions about your shipment or need assistance, please contact us at [email protected]. We are here to help.