{"id":407,"date":"2025-06-15T14:27:51","date_gmt":"2025-06-15T21:27:51","guid":{"rendered":"https:\/\/encantocafestore.local\/?page_id=407"},"modified":"2025-12-11T17:29:10","modified_gmt":"2025-12-12T00:29:10","slug":"preguntas-frecuentes-faq","status":"publish","type":"page","link":"https:\/\/encantocafestore.com\/es\/frequently-asked-questions-faq\/","title":{"rendered":"Preguntas Frecuentes (FAQ)"},"content":{"rendered":"<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfQu\u00e9 tipos de caf\u00e9 venden?<\/h2>\n\n\n\n<p>Ofrecemos caf\u00e9 colombiano 100% ar\u00e1bica, en grano o molido, de origen certificado, tostado artesanalmente y en diferentes perfiles de sabor. Tambi\u00e9n tenemos sets de regalo y productos complementarios de calidad gourmet.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfDesde d\u00f3nde hacen los env\u00edos?<\/h2>\n\n\n\n<p>Todos nuestros pedidos se despachan desde Vancouver, Canad\u00e1, con env\u00edos a todo el pa\u00eds a trav\u00e9s de transportistas confiables como Canada Post, UPS o FedEx.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfCu\u00e1nto cuesta el env\u00edo?<\/h2>\n\n\n\n<p>El env\u00edo es gratuito en compras superiores a $75 CAD. Para pedidos menores, el costo se calcula autom\u00e1ticamente al finalizar la compra.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfCu\u00e1nto tarda en llegar mi pedido?<\/h2>\n\n\n\n<p>Depende de tu ubicaci\u00f3n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zonas urbanas: entre 2 a 4 d\u00edas h\u00e1biles<\/li>\n\n\n\n<li>Zonas rurales o remotas: entre 4 a 10 d\u00edas h\u00e1biles<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfPuedo devolver un producto si no me gust\u00f3?<\/h2>\n\n\n\n<p>Debido a la naturaleza de nuestros productos (alimentos y caf\u00e9), no aceptamos devoluciones. Sin embargo, si hubo un error o recibiste un producto da\u00f1ado, por favor escr\u00edbenos a <a href=\"mailto:hello@encantocafestore.com\" target=\"_blank\" rel=\"noreferrer noopener\">hello@encantocafestore.com<\/a> dentro de los primeros 7 d\u00edas. Estamos para ayudarte.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfQu\u00e9 m\u00e9todos de pago aceptan?<\/h2>\n\n\n\n<p>Aceptamos pagos seguros con tarjetas de cr\u00e9dito o d\u00e9bito Visa, MasterCard, American Express y otras opciones disponibles seg\u00fan tu regi\u00f3n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfC\u00f3mo s\u00e9 que mi pedido fue exitoso?<\/h2>\n\n\n\n<p>You\u2019ll receive a confirmation email as soon as your purchase is completed, and a second email with a tracking number once your order has shipped.Can I send a gift to someone else?<\/p>\n\n\n\n<p>\u00a1Claro que s\u00ed! Puedes ingresar una direcci\u00f3n de env\u00edo distinta al momento de tu compra. Tambi\u00e9n podemos incluir un mensaje personalizado si lo solicitas al escribirnos justo despu\u00e9s de tu pedido.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>What types of coffee do you offer? We offer 100% Colombian Arabica coffee, available ground or whole bean, from certified origins. Each roast is artisanally crafted and available in a variety of flavor profiles. We also offer gift sets and high-quality gourmet products. Where do you ship from? All orders are shipped from Vancouver, Canada, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-text.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-407","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/encantocafestore.com\/es\/wp-json\/wp\/v2\/pages\/407","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/encantocafestore.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/encantocafestore.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/encantocafestore.com\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/encantocafestore.com\/es\/wp-json\/wp\/v2\/comments?post=407"}],"version-history":[{"count":0,"href":"https:\/\/encantocafestore.com\/es\/wp-json\/wp\/v2\/pages\/407\/revisions"}],"wp:attachment":[{"href":"https:\/\/encantocafestore.com\/es\/wp-json\/wp\/v2\/media?parent=407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}